Jedidah Walcott
À propos de moi
Scolarité
The University of the West Indies 2018-2021
Tertiary Level
Final Year Student Reading for a B.A. in Linguistics and a minor in Anthropology
Bishop's High School 2008-2015
High School Diploma
Completed CXC and CAPE with special focus in French and Spanish
Travail & expérience
Barista
– Greeted and served an average of 300+ customers daily, providing prompt, personalized, and friendly service in a fast-paced environment – Advised customers on coffee blends, roasts, teas, speciality espresso beverages, and artisanal pastries, offering accurate, detailed information about origin and flavor – Maintained and organized and tidy café environment by regularly cleaning equipment, espresso machines, tables, and condiment bar – Regularly recognized by management for dependable service and customer satisfaction – Regularly used initiative to ensure customer satisfaction
Business Operations Assistant I
Maintained 99 percent accuracy data entry rate. Filed memoranda, letters, reports and other documents. Generated a wide variety of documents such as letters, memoranda, minutes, reports and spreadsheets utilizing appropriate software. Attended to inquiries and ascertains the business of callers and visitors and guides them accordingly. Undertook basic information gathering, as directed, and compiles data for entry, enters and or verified data
Front Desk Agent
– Checked in guests in high volume, fast paced environment ensuring requests were met and accurate billing. – Recognized for ability to handle and resolve confrontational guest situations – Provided excellent customer service, tourism information and completed end of shift reports. – Read through logs to determine day's events in order to best accommodate all guests.
Portfolio
