Jedidah Walcott

Jedidah Walcott

18684656931 18684656*** show
jedidah.walcott@my.uwi.edu

À propos de moi

Scolarité

The University of the West Indies 2018-2021

Tertiary Level

Final Year Student Reading for a B.A. in Linguistics and a minor in Anthropology

Bishop's High School 2008-2015

High School Diploma

Completed CXC and CAPE with special focus in French and Spanish

Travail & expérience

Barista

– Greeted and served an average of 300+ customers daily, providing prompt, personalized, and friendly service in a fast-paced environment – Advised customers on coffee blends, roasts, teas, speciality espresso beverages, and artisanal pastries, offering accurate, detailed information about origin and flavor – Maintained and organized and tidy café environment by regularly cleaning equipment, espresso machines, tables, and condiment bar – Regularly recognized by management for dependable service and customer satisfaction – Regularly used initiative to ensure customer satisfaction

Business Operations Assistant I

 Maintained 99 percent accuracy data entry rate.  Filed memoranda, letters, reports and other documents.  Generated a wide variety of documents such as letters, memoranda, minutes, reports and spreadsheets utilizing appropriate software.  Attended to inquiries and ascertains the business of callers and visitors and guides them accordingly.  Undertook basic information gathering, as directed, and compiles data for entry, enters and or verified data

Front Desk Agent

– Checked in guests in high volume, fast paced environment ensuring requests were met and accurate billing. – Recognized for ability to handle and resolve confrontational guest situations – Provided excellent customer service, tourism information and completed end of shift reports. – Read through logs to determine day's events in order to best accommodate all guests.

Portfolio

Compétences

Microsoft Applications
80%
Canva
80%
Communication
80%

Récompenses

2021

THE UWI Development and Endowment Bursary

Was bestowed unto m because of my academic achievements